Support & FAQ

Do you need any help? We’re here for you 24/7.

Most asked questions

  • As video streaming requests are almost always specific, we consult each client individually when setting up their account. Contact us by filling the Get Started form. We will set it up for you and make sure it meets your specific requirements.

  • In Streamflow, we’ve learnt that one size doesn't fit all. Every client has unique requirements when it comes to video streaming services. Therefore, we do not publish a general pricing. Our quotes are always customised based on our clients’ individual requirements. For custom pricing, please contact our Streamflow Team through the Get Started form or at

  • Streamflow is a video platform fully developed and managed by the CDN77 Team. In CDN77, we’ve been supporting live and on-demand video processing and delivery for many years. Given the complexity of its implementation and the quickly growing demand, we decided to create a standalone product to simplify the video processing workflow for you.

    While the brand might be relatively new, it benefits from years of our experience in the industry and the content is delivered through the global and long-established CDN77 large capacity network.

  • Streamflow helps to protect your content and manages access to your stream with Secure Tokens, Hotlink Protection (domain lock), whitelist and blacklist by geographical region and IP address.